Jane Siegel is a Senior Scientist at Carnegie Mellon University’s Silicon Valley campus where she teaches courses about IT-enabled Service Management and participates in research to define meaningful, useful measures of service performance and quality.
She is a founding co-director of CSMIC and is working with industry, academic, and standards-setting organizations to develop the Service Measurement Index (SMI) to support potential adopters of public, private, and hybrid cloud services for a range of cloud-based services. CSMIC’s work is being made available to the public and the initial framework of important cloud characteristics was published in September, 2011. Current work is focused on developing measures for a set of 51 attributes to enable decision-makers to make comparative judgments among providers about cloud services they may acquire.
European Identity & Cloud Conference 2012
Apr 18, 2012
Addressing Cloud Audit, Assurance and Compliance Needs – A Progress Report
Paving the way for a truly customer-centric organization, which is focused on solving the customer's problems and needs in an authentic and transparent way, without messing with customer data, instantly and 24/7 – this is what Digital Transformation is all about. Consumer Identity & Access Management (CIAM) is at the heart of Digital Transformation. The Consumer Identity Summit is here to get you kickstarted into the world of CIAM, where you learn from your customers while respecting their privacy needs and securing their personal information against cyber risks.
Digital Finance World (DFW) on March 01-03, 2017 in Frankfurt, the only city with 2 Central Banks. Interact with a targeted and engaged audience, enjoy an unparalleled content depth, get guidance for critical decisions on the digital transformation of your enterprise.
European Identity & Cloud Conference 2017 is the place where identity management, cloud, and information security thought leaders and experts get together to discuss and shape the future of secure, privacy-aware agile, business- and innovation-driven IT. The EIC has become a kind of family gathering, the place where the global identity and cloud community meets every year. So take the opportunity to meet IT professionals and colleagues who are involved in this community, get advice from people who are fervent about IAM and Cloud Security.
This 1-day intense training will provide you with a solid foundation on the new European Union Data Protection Regulation, improving your understanding on the legal requirements of processing and transferring personal information to and from the EU. The trainer of this GDPR-class is an experienced European lawyer and privacy expert, offering a practical approach on how to implement the EU General Data Protection Regulation (GDPR) into your everyday business.