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Susan is an ex-chemist who transitioned to the IT security sector in the early 90s. Since then, she has built a knowledge base across diverse areas including encryption, digital rights management, digital signing, privacy and online identity. She has been involved in identity projects addressing government, enterprise and consumer needs. She has helped design and commercialize award-winning software solutions used by organizations of all sizes worldwide. She has patents pending for security software related inventions and has published a number of papers in the data security area. Currently, Susan works as Head of R&D at Avoco Identity, specialists in online identity for consumers and citizens. Her mantra is that security is about human beings as much as it is about technology.