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Privileged Access Management (PAM) is an essential component in protecting organizations against cyber-attacks, ransomware, malware, phishing, and data leaks. No longer a tool for protecting admin accounts only; privilege management now extends across the entire organization, from on-premises and cloud infrastructure to every user, no matter where they are working from, or what they are accessing. To assist with this, Managed Service Providers (MSP) are increasingly offering PAM capabilities to their portfolio. This Whitepaper examines the options for MSPs and their customers in the market for PAM as a Service.

Commissioned by ARCON

1 Introduction / Executive Summary

PAM software and tools have traditionally been installed and run on-premises by the organization itself. In recent years, the growth in identities operating across cloud and digital services has seen vendors offering cloud-based PAM solutions to assist with this growing complexity and concomitant security challenge.

This experience in cloud-based platforms has led some vendors to offer complete PAM solutions that can be run as a service by Managed Service Providers, in order to protect existing services and client secrets. The advantage to MSP clients is that the heavy lifting of deploying a PAM solution falls to a third party, governed by strict contractual agreements. The result should be flexible, scalable and be automatically updated by the MSP. The security and compliance pressures on organizations is leading more to rely on MSPs for critical access and security functions to ensure business continuity.

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