The energy and utilities sector will need to adapt to new industry trends of digitalization, decentralization, and the advent of a new type of consumer: the prosumer. Smart grids are a more efficient offering for energy management, and new business models beyond the prosumer will require the partnership of different actors in the industry. Emerging technologies like artificial intelligence (AI), blockchain, and IoT have can contribute to achieving these goals, but they are most impactful as supportive technologies that enable a deeper company transformation.