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Beyond Basics: Reshaping CIAM for Optimal Client Engagement

In today's digital landscape, mastering CIAM is crucial for IT professionals. Challenges like imperfect client touchpoints, high abandonment rates, and limited system insights hinder best practices. Join us to explore and overcome these hurdles, enhancing user experiences through strategic CIAM implementation.

Explore advanced CIAM techniques in our webinar. From implementing best practices to deploying APIs for user insights, discover strategies to reduce abandonment rates. Unlock techniques for enhancing end-user engagement and revenue, supported by real-world testimonials. Learn to design a resilient CIAM program that meets current challenges and anticipates tomorrow's demands.

Speakers' Contribution

John Tolbert, Cybersecurity Research Director at KuppingerCole Analysts, dissects CIAM's crucial functions—onboarding, authentication, and IoT management. He will discuss its impact on B2B customer needs, covering delegated management, identity verification, and granular authorization. He’ll underline market changes requiring integrations with fraud reduction, customer data, chatbot, and payment platforms. He will also highlight how CIAM solutions can enhance both customer experiences and security.

Rakesh Soni, CEO of LoginRadius, will address the challenges of connecting emerging technologies for a proactive CIAM implementation. Key discussion points will include enhancing user experiences, reducing abandonment rates, implementing downstream APIs, and boosting both end-user engagement and revenue.

Mastering CIAM: Advanced Techniques for Designing a Resilient CIAM Program
Rakesh Soni CEO
Rakesh Soni
Rakesh Soni is a visionary leader, who has led his team to build a platform that makes it easier for millions of people to access technology and place identity at the forefront of security. Soni...
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John Tolbert Lead Analyst
John Tolbert
  John Tolbert is a Lead Analyst and Managing Director of KuppingerCole, Inc (US). As Lead Analyst, John covers a number of different research areas, outlined below. John also advises...
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