Speaker details

Melissa Carvalho

Global Cyber Security Vice President

Royal Bank of Canada

Melissa Carvalho, RBC Global Cyber Security Vice President, leads the bank’s Enterprise and Customer Identity and Access Management group, a team of over 200 security professionals providing cyber solutions and services for RBC’s 80,000 employees and 16 million clients.

Melissa is a results-driven professional recognized for successfully delivering critical, high-risk initiatives for large organizations. She is known as an adept and innovative leader with extensive experience in managing all aspects of information technology, including business needs impact assessments, software development and infrastructure implementations. Melissa consistently leads and motivates individuals to maximize productivity while managing relationships with diverse stakeholder groups.

Throughout her career, Melissa has developed and implemented identity strategies to promote organizational growth and improve operational efficiency, including implementing Identity Programs at Canada’s five major banks and consulting on over 50 IAM programs across North America.

Melissa is also the Canadian Ambassador for Women in Identity, a global non-profit organization focused on breaking bias to create a world where “Digital identity solutions built for everyone are built by everyone”. With Women in Identity, Melissa combines her two passions, advancing people and advancing technology. Melissa looks to bring people together and create new opportunities for a future without biases.

In her spare time, Melissa loves to travel. She has been over 65 countries across all 7 continents


Date Title

Customer Identity & Marketing Automation

Jul 16, 2020
Panel: Addressing the Customers' „Pain Points“ - CIAM for Better Security and Compliance  

Consumer Identity World EU 2019

Oct 23, 2019
Stronger Security and Better User Experience
Panel: Good User Experience - Make it Easy, Secure & Trustworthy
Oct 24, 2019
Embrace CIAM as a Key Factor for your Business Strategy