Omada Identity Cloud

Identity and Access Management (IAM) is positioned as a foundational enterprise capability for managing digital identities—employees, partners, customers, and increasingly devices and IoT—while protecting corporate assets. As remote work, partner integration, and cloud adoption erode traditional network perimeters, Identity Governance and Administration (IGA) is emphasized as critical for reducing attack surface, enforcing least privilege, improving auditability, and supporting regulatory compliance. Beyond security, IAM/IGA is framed as business-enabling by streamlining access to applications, systems, and data through automated onboarding, change handling, and deprovisioning, while also detecting orphan accounts, excessive entitlements, policy violations, and Separation of Duties (SoD) conflicts.

The report focuses on Omada Identity Cloud, a rebuilt SaaS IGA offering derived from Omada’s established on-premises product. Omada provides broad IGA coverage including lifecycle management, access governance, provisioning, and compliance reporting, supported by an Accelerator Package aimed at enabling production readiness within 12 weeks. The platform is composed of cloud-native services such as data pipeline, provisioning, workflow automation, role/policy engine, identity analytics, and a cloud management portal, with updates planned every six weeks under customer control.

Connectivity is a major theme: out-of-the-box and configurable connectors, a peer connector community, SCIM 2.0 provisioning, and API integration via REST, SQL, GraphQL, and SOAP. Omada’s newer GraphQL business-logic API enables tighter third-party integrations (including ServiceNow-based requesting/approvals), chatbot interfaces for access requests, and policy simulation during requests. Recent enhancements add AI/ML for chatbots, access recommendations, and role suggestions via unsupervised learning, plus compliance and analytics dashboards, a unified compliance workbench, and improved access-request risk visibility. A next-generation microservices architecture, Horizons, underpins future delivery with real-time streaming ingestion, multitenancy, zero-trust design, and fully exposed APIs.

• Omada was founded in 2000 and is headquartered in Denmark.
• Omada offers Omada Identity Cloud as a SaaS solution delivering a full range of IGA functionalities.
• Omada provides an accelerated deployment offering designed to make customers operational within 12 weeks.
• Omada Identity Cloud core services include Data Pipeline, Provisioning, Workflow automation, Role and Policy engine, Identity analytics, and a cloud management portal.
• Planned solution updates are released every six weeks.
• Standards-based provisioning connectivity supports SCIM, including SCIM 2.0.
• API-based connectivity supports REST, SQL, GraphQL, and SOAP.
• Omada invested in a GraphQL API used for integrations such as ServiceNow access request and approval via ServiceNow’s standard interface.
• The cloud portal supports over 150 connectors through the connectivity manager.
• The Horizons architecture is microservices-based, multitenant, zero-trust, API-exposed, and focused on real-time streaming data processing.

• “Identity Lifecycle Management remains a core IAM requirement, but Access Governance is becoming a more sought-after capability for organizations requiring better visibility and control…”
• “IAM done right ensures effective management of identities… IAM if not done right increases the attack surface.”
• “IGA can also contribute towards removal of manual processes by automating tasks such as access reviews, access certifications, triggering workflows and others.”
• “The perimeter which separated the internal network from the outer world does not have the same relevance it had before…”
• “Omada offers an accelerated deployment offering that uses a best practice framework that allows customers to be operational within 12 weeks.”
• “Customers are notified of the possibility to upgrade and can perform the upgrade with a single click or schedule the upgrade automation.”
• “Importantly the service continues to be accessible during the upgrade procedure.”
• “Omada compliance workbench provides a unified view of the compliance state of all access rights across all systems.”
• “The access request page displays real-time insights into access requests and violation status.”
• “This platform modernizes data ingestion with a focus on real-time data processing and streaming data at all times.”