Speaker details

Dr. Olaf Reinhold

Board Member

Social CRM Research Center e.V.

Dr. Olaf Reinhold is a project manager and Board Member of the Social CRM Research Center e.V. in Leipzig. His research interests are CRM, with a special focus on social media, community management, CRM technology, and Social CRM analytics. He is also co-chair of the iCRM workshop series and organizer of the annual Social CRM conference in Brazil. Furthermore is Dr. Olaf Reinhold the co-author of the book: “Social Customer Relationship Management. Fundamentals, Applications, Technologies” – published in German and English language. 


Date Title

European Identity and Cloud Conference 2021

Sep 14, 2021
Data Privacy Management
Balancing User Experience, Privacy and Business Requirements – Learnings From Social CRM
Session Details
For sessions and tracks by Dr. Olaf Reinhold for all events click here

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Hybrid Event

European Identity and Cloud Conference 2021

Registration fee:
€840.00 till 01.08.2021
$1050.00 till 01.08.2021
S$1344.00 till 01.08.2021
19250.00 kr
9240.00 kr till 01.08.2021
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Contact person:

Mr. Levent Kara
+49 211 23707710
  • Sep 13 - 16, 2021 08:00-20:00 Munich, Germany
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