Consumer Identity World Europe 2017 Agenda

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November 27, 2017

09:30-16:00

Workshop Check-In

Location: COUNTER
 

09:30-10:00

10:00-17:00

KANTARA Workshop: CIAM Is the Emerging New Genre in the Ever-Evolving Domain of Digital Identity

Location: New York
 

Speaker(s):

Joni Brennan, President, Digital ID & Authentication Council of Canada
Katryna Dow, Founder & CEO, Meeco
Allan Foster, VP Global Partner Success, ForgeRock
Teemu Kääriäinen, Lead IAM Specialist, Nixu Cybersecurity
Jonathan Neal, Technical Director, EMEA, Saviynt
Thorsten Niebuhr, CEO, WedaCon
Corné van Rooij, VP Product & Strategic Alliances, iWelcome
Martin Sandren, Senior Consultant, Nixu Cybersecurity
John Tolbert, Lead Analyst, KuppingerCole
Colin Wallis, Executive Director, Kantara Initiative

Media Content:


18:00-20:00

 

November 28, 2017

08:30-17:00

Check-in & Registration

Location: COUNTER
 

08:30-09:00

Welcome Coffee & Networking

Location: EXPO AREA
 

09:00-09:20

Balancing User Experience, Privacy and Security for the Connected Consumer

Location: Le Hub
 

Speaker(s):

Martin Kuppinger, Principal Analyst, KuppingerCole
John Tolbert, Lead Analyst, KuppingerCole

Media Content:


09:20-09:40

Approaching Tomorrow Through a New Lens

Location: Le Hub
 

Speaker(s):

Christian Goy, Managing Director, Behavioral Science Lab

Media Content:


09:40-10:00

How Consent Can Build Customer Intimacy

Location: Le Hub
 

Speaker(s):

Corné van Rooij, VP Product & Strategic Alliances, iWelcome

Media Content:


10:00-10:20

Won’t Somebody Think of the Customers Data?!

Location: Le Hub
 

Speaker(s):

Thom Langford, CISO, Publicis Groupe

Media Content:


10:20-11:00

Coffee & Networking

Location: EXPO AREA
 

11:00-12:00

Track 1: Customer Identity Management - Building the Foundations for a Sustainable Customer Relationship Service

The Future of Identity Management - is Now

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Track 2: Customer Experience Excellence: The Next Level

Behavioral Economics: Understanding the Connected Customer

Moderator(s):

Laurent Charreyron, Inuq.eu

Media Content:

The “Why” Behind Customer Journeys

Speaker(s):

Christian Goy, Managing Director, Behavioral Science Lab

CIAM : A True Story

Speaker(s):

Bertrand Carlier, Senior Manager in the Cybersecurity & Digital Trust practice, Wavestone

12:00-13:00

Track 1: Customer Identity Management - Building the Foundations for a Sustainable Customer Relationship Service

CIAM Innovation

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Panel: Innovation, Agility, Usability: Getting the most out of your CIAM Strategy

Speaker(s):

Joni Brennan, President, Digital ID & Authentication Council of Canada
Rooly Eliezerov, Co-founder & President, Gigya
John Erik Setsaas, VP of Identity and Innovation, Signicat AS
Cécile Wendling, Head of Foresight, Axa

Track 2: Customer Experience Excellence: The Next Level

How Customer Experience & CIAM Connect

Moderator(s):

Laurent Charreyron, Inuq.eu

Media Content:

Air France : How Data Can Improve Customer Intimacy

Speaker(s):

Gauthier le Masne de Chermont, Chief Customer Data Officer, Air France-KLM

13:00-14:00

Lunch Break

Location: EXPO AREA
 

14:00-15:00

Track 1: Securing your Customer's Journey through CIAM

Prevent Your Customers from Fraud and Cyber Risks

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Panel: How to Work Together in a Privacy Preserving Way to Mitigate Risks

Speaker(s):

Katryna Dow, Founder & CEO, Meeco
Thom Langford, CISO, Publicis Groupe
Maria Macocinschi, Doctoral Candidate in Information Privacy Law, University of Turku
Patrice Slupowski, VP Digital Innovation at Orange, Orange

Track 2: Balancing User Experience and Privacy Requirements

Privacy and Blockchain

Moderator(s):

Laurent Charreyron, Inuq.eu

Media Content:

Blockchain based Pseudonymous Identity Provider

Speaker(s):

Kannan Rasappan, Open Banking Architect, PSD2 Enabler Ltd

CIAM, Privacy & the Blockchain in Financial Markets

Speaker(s):

Dr. Khanh Dang Ngo, Lawyer, Finance & Blockchain, Simmons & Simmons LLP

15:00-16:00

Track 1: Securing your Customer's Journey through CIAM

CIAM & Trust Models

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Trust Frameworks: Their Critical Role in Governing Identity Systems

Speaker(s):

Sue Dawes, UK Programme Manager, OIX UK Europe

Track 2: Balancing User Experience and Privacy Requirements

Customer Experience (CX) & Privacy

Moderator(s):

Laurent Charreyron, Inuq.eu

Media Content:

The User Experience Panel

Speaker(s):

Bertrand Carlier, Senior Manager in the Cybersecurity & Digital Trust practice, Wavestone
Gauthier le Masne de Chermont, Chief Customer Data Officer, Air France-KLM
Dan Hayden, Data Strategist, Facebook
Yann Lechelle, COO, Snips

16:00-16:40

Coffee & Networking

Location: EXPO AREA
 

16:40-17:00

Identity Crisis - How the Upcoming Wave of Identity Innovation Will Impact Society and You

Location: Le Hub
 

Speaker(s):

Rooly Eliezerov, Co-founder & President, Gigya

Media Content:


17:00-17:20

Harnessing CIAM, Regulation, Privacy and Customer Inclusion to Drive Digital Transformation

Location: Le Hub
 

Speaker(s):

Katryna Dow, Founder & CEO, Meeco

Media Content:


17:20-17:40

17:40-18:00

Eurail.com Deepens Traveler Relationships through Customer Identity and Access Management

Location: Le Hub
 

Speaker(s):

Dennis Rijntjes, Marketing Manager, Eurail.com
Daniel Vijge, IT Business Analyst, Eurail.com

Media Content:


18:00-20:00

Happy Hour sponsored by Facebook

Location: EXPO AREA
 

 

November 29, 2017

08:30-17:00

Check-in & Registration

Location: COUNTER
 

08:30-09:00

Welcome Coffee & Networking

Location: EXPO AREA
 

09:00-09:20

Consumer ID will Move GDP - Public Private Partnerships Fuel the Digital Economy

Location: Le Hub
 

Speaker(s):

Joni Brennan, President, Digital ID & Authentication Council of Canada

Media Content:


09:20-09:40

09:40-10:00

What Does It Take for a Complete CIAM Solution? Or Do You Need More Than One Tool Anyway?

Location: Le Hub
 

Speaker(s):

Martin Kuppinger, Principal Analyst, KuppingerCole

Media Content:


10:00-10:20

Open Standards for Marketers - Could They Help Mitigate GDPR Risks?

Location: Le Hub
 

Speaker(s):

Colin Wallis, Executive Director, Kantara Initiative

Media Content:


10:20-11:00

Coffee & Networking

Location: EXPO AREA
 

11:00-12:00

Track 1: Customer Identity Deployment Best Practices

Market Guidance & Best Practices

Moderator(s):

Mac Farquhar, The Trusted Executive Foundation
John Tolbert, KuppingerCole

Media Content:

CIAM Customer Experience Best Practice Panel

Speaker(s):

Imade Elbaraka, Director, Deloitte
Amanda de Jong, Management Consultant, PwC Technology Consulting
Jukka Lauhia, Partner, KPMG

Track 2: Doing Business in Europe: How to Comply with the new Privacy Regulation (GDPR)

How to Prepare for the Upcoming Regulations?

Moderator(s):

Martin Kuppinger, KuppingerCole

Media Content:

General Data Protection Regulation (GDPR) Crash Course: Ready to Go?

Speaker(s):

Katryna Dow, Founder & CEO, Meeco
Martin Kuppinger, Principal Analyst, KuppingerCole
Tim Maiorino, Head of Legal, HRS

PSD2 and Identity - How to Solve the Chaos We Are Now In

Speaker(s):

Dr. Michael Salmony, Executive Adviser to BoD, Head PSD2 Programme, equensWorldline

12:00-13:00

Track 1: Customer Identity Deployment Best Practices

Moderator(s):

Mac Farquhar, The Trusted Executive Foundation
John Tolbert, KuppingerCole

Media Content:

MEF Workshop: The Trust Advantage

Speaker(s):

Mac Farquhar, Director, The Trusted Executive Foundation
Emanuele De Leonardis, Deputy VP, Data Strategy & Governance, Orange
Rimma Perelmuter, CEO, Mobile Ecosystem Forum
Julian Ranger, Exec Chairman and founder, digi.me

Track 2: Doing Business in Europe: How to Comply with the new Privacy Regulation (GDPR)

GDPR & The Revised European Payment Services Directive (PSD2)

Moderator(s):

Martin Kuppinger, KuppingerCole

Media Content:

13:00-14:00

Lunch Break

Location: EXPO AREA
 

14:00-15:00

Track 1: (Strong) Customer Authentication Trends & Practices

The Future of Strong Authentication

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Authentication Trends 2018 and Beyond

Speaker(s):

John Tolbert, Lead Analyst, KuppingerCole

Panel: Mobile Biometric Authenticators: The SmartPhone as Key

Speaker(s):

Andrew Bud, CEO, iProov
Christophe Colas, Board Representative, GlobalPlatform
Paul Heaney, Technical Director, ProofID Ltd
Jeff Maynard, President and CEO, Biometric Signature ID

Track 2: CIAM and the Future of Marketing

CIAM - The Base Layer for Marketing Automation

Moderator(s):

Laurent Charreyron, Inuq.eu

Media Content:

The Virtuos Circle - Identity & Business Models

Speaker(s):

Renske Vermolen, Senior Consultant Identity, PwC

15:00-16:00

Track 1: (Strong) Customer Authentication Trends & Practices

Authentication & Consent

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Panel: Make Consent work with more Transparency and less Control

Speaker(s):

Chia Brewin, Director of Customer Development, Trunomi
Mark Lizar, CEO, Open Consent Group
Justin Richer, Independent Consultant, Founder, Bespoke Engineering, LLC
Maarten Stultjens, VP Corporate Development, iWelcome
Denise G. Tayloe, Co-founder and CEO, PRIVO

Panel: Accepting Mobile Authentication: How to Integrate with E-Commerce

Speaker(s):

Teemu Kääriäinen, Lead IAM Specialist, Nixu Cybersecurity
Jeff Maynard, President and CEO, Biometric Signature ID
Frederic Reboulleau, Enabler Marketing & Programme Management Director at Orange, Orange

Track 2: CIAM and the Future of Marketing

Moderator(s):

Laurent Charreyron, Inuq.eu

Behavioral Economics and The Future of Marketing

Speaker(s):

Christian Goy, Managing Director, Behavioral Science Lab

The MarTech Panel

Speaker(s):

Christophe Benavent, Professor, University Paris Nanterre
Lars Helgeson, Founder / CEO, GreenRope
Herve Le Jouan, Founder & CEO, Privowny
Tiphaine Saltini, CEO and Co-Founder, Neuroprofiler

16:00-16:40

Coffee & Networking

Location: EXPO AREA
 

16:40-17:00

Power to the People: GDPR, Trust and Data

Location: Le Hub
 

Speaker(s):

Allan Foster, VP Global Partner Success, ForgeRock

Media Content:


17:00-17:20

A 360° View – How to Build a Secure and Successful Consumer Relationship

Location: Le Hub
 

Speaker(s):

Dr. Angelika Steinacker, CTO for Identity & Access Management, IBM Security Europe

Media Content:


17:20-17:40

Closing Session: The Future of Customer Identity

Location: Le Hub
 

Speaker(s):

John Tolbert, Lead Analyst, KuppingerCole