Consumer Identity World Europe 2017

Balancing User Experience, Privacy, and Security for the Connected Consumer

Dive Deeper into the World of CIAM

Managing customer information in a digitally transformed economy with numerous business partners demanding access is one of the most significant challenges today, and it will continue to evolve rapidly. Besides that, the challenge is to offer user-friendly login procedures via social media accounts, passwords or biometric devices while securing and respecting personal data at the same time. This combination must be taken seriously to provide a smooth Customer Experience (CX) and to guarantee that every consumer is able to control the access of his personal information.

To reduce cyber-crime, fraud or other illegal activities, companies have to impose strong regulations to put in place mechanisms for “Knowing Your Customer.” These mechanisms would utilize analytics to develop baseline patterns for all their customers and to be able to spot behavior anomalies and investigate and block suspicious activities. Having an IAM infrastructure designed for managing consumer identities can significantly help the KYC effort.

The Consumer Identity World is the place where you can dive deeper into the world of CIAM. Learn more about privacy by design, Consent Life Cycle Management and the needs of your customers. Get to know how to secure their personal information in a strategic and user-friendly way. Nevertheless, the EU General Data Protection Regulation is coming soon. Be prepared to deal with the personally identifiable information of EU citizens when compliance is required on May 25, 2018.

CIW Europe is a joint Event with our Partner CXP (Le Groupe CXP, Paris, France).

Agenda

Get an overview of all the keynotes, sessions, and workshops Learn more

Featured Speakers

Cécile Wendling

Head of Foresight

Axa

Cécile Wendling is Head of Foresight at AXA. She works on the future of insurance, AI, blockchain, smart cities, Insurtech, among others. She is also a researcher (sociology of risks). She teaches at Sciences po Paris, ENA, Polytechni…

Mark Lizar

CEO

Open Consent Group

Mark Lizar is a senior industry expert in consent, notice, global data protection and privacy law. Mark works with industry groups and trade associations to create consent and notice standards that can be used globally. Co-Author of Co…

Gauthier le Masne de Chermont

Chief Customer Data Officer

Air France-KLM

Gauthier joined Air France KLM in 2002. After several positions in the Commercial domain as well as in Operations at Charles de Gaulle airport, Gauthier was named Chief Customer Data Officer in 2015. In this position, he is responsible for t…

Lars Helgeson

Founder / CEO

GreenRope

Lars Helgeson has been in the Internet marketing space since 2000, when he co-founded one of the world's first email service providers, CoolerEmail. As a pioneer in responsible email marketing, he grew CoolerEmail to a global software compa…

Joni Brennan

President

Digital ID & Authentication Council of Canada

Joni Brennan is the President of the Digital ID & Authentication Council of Canada (DIACC). Building upon 15 years of hands on experience in Identity Access Management innovations and industry standards development, Joni helps the DIACC …

Dr. Khanh Dang Ngo

Lawyer, Finance & Blockchain

Simmons & Simmons LLP

Dang is a financial services lawyer with experience in the issuance and settlement of securities involving blockchain solutions. Dang served many years as legal adviser at BNY Mellon where he oversaw the regulatory compliance of its EMEA der…

Dan Hayden

Data Strategist

Facebook

At Facebook Dan leads global initiatives on privacy and the future of the data- driven economy, with a special focus on applying innovative design-driven methods to policy problems. He leads Facebook’s Trust, Transparency and Control L…

John Tolbert

Lead Analyst

KuppingerCole

Background: John Tolbert is a Lead Analyst and Managing Director of KuppingerCole, Inc (US). As Lead Analyst, John covers a number of different research areas, outlined below. John also advises cybersecurity and IAM vendors, from startups…

Tim Maiorino

Head of Legal

HRS

After having worked as a technology and digital media lawyer in one of the most renowned law firms for technology law with a strong focus on data protection, Tim has recently taken over the role as Head of Legal at HRS Group, a global hotel …

Thom Langford

Founder

(TL)2 Security

Thom is the founder of (TL)2 Security, a strategic Information security Consultancy that focuses on Virtual CISO, strategic business alignment and public speaking/advocacy for hire. As Chief Information Security Officer of Publicis Groupe, T…

Denise G. Tayloe

Co-founder and CEO

PRIVO

Denise G. Tayloe is a veteran advocate for children's privacy and a subject matter expert in managing identity and parental consent online. She is the Co-founder and CEO of PRIVO, an authorized FTC COPPA “Safe Harbor”. Denise is…

Laurent Charreyron

Independent Consultant

Inuq.eu

Laurent Charreyron, is an independent consultant and a thought leader on Customer Identity and Personal Data. Laurent is particularly interested in researching and advising public and private organisations on new sustainable services, respon…

Marcel Lücht

Consultant / Manager Complex Bids

Proximus

Marcel is currently Manager Complex Bids for a large ICT integrator and has over 25 years of industry experience worldwide. He is passionate about Privacy & Security and at the same time keeps an open eye to business opportunities …

Allan Foster

VP Global Partner Success

ForgeRock

Allan Foster is currently VP Global Partner Success. He’s helped build ForgeRock into a multinational identity software vendor with offices on four continents. Allan’s deep technical knowledge has been well used in all aspects of…

Sue Dawes

UK Programme Manager

OIX UK Europe

Sue Dawes is UK Programme Manager for OIX UK Europe, a non-profit trade organisation of leading competitors from competing business sectors focused on accelerating the volume and velocity of trusted transactions online. Responsible …

Christian Goy

Managing Director

Behavioral Science Lab

Christian Goy, is the co-founder and managing director of the Behavioral Science Lab. Business transformation and innovation leader, opera-lover, former professional athlete, two-time Hall of Fame inductee, and sub-four-minute miler, Christi…

Justin Richer

Independent Consultant, Founder

Bespoke Engineering, LLC

Justin Richer is a security architect, software engineer, standards editor, and service designer with over fifteen years of industry experience. He is the lead author of OAuth2 In Action from Manning Publications and contributor to OAuth 2…

Colin Wallis

Executive Director

Kantara Initiative

Colin is the Executive Director of the Kantara Initiative Inc, the globally acknowledged thought leader and emerging practice resource centre for federated digital identity, access and consent-based information sharing. Colin's combined publ…

Gil Bernabeu

Technical Director

GlobalPlatform

Mr. Bernabeu was appointed GlobalPlatform's Technical Director in 2005, after serving as Chair of the Systems Committee for over two years. His main role is to drive the development of GlobalPlatform Specifications to deploy secure digital s…

Dr. Michael Salmony

Executive Adviser to BoD, Head PSD2 Programme

equensWorldline

Michael is an internationally recognised leader on business innovations especially in the digital and financial services space. In this capacity he is board-level advisor to banks, national and international associations for example the Euro…

Key Topics

Consumer Identity & Access Management (CIAM) - The need to combine Identity & Access Management and Customer Relationship Management
Consumer First - User-friendly login procedures while preventing your customers from fraud and cyber risks
The GDPR clock is ticking: Be prepared for May 25, 2018
Consent Life Cycle Management - every consumer must be able to control the access of his personal information
Privacy by Design - secure personal information in a strategic and user-friendly way
Customer Experience (CX) - how to provide a remarkable user journey
PSD2 - the Payment Service Directive version 2 will be in force January 2018
Get the latest Market Overview: Available CIAM Solutions and their Maturity Level

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