A Customer First Approach to Identity Based Authentication

A Customer First Approach to Identity Based Authentication

The webinar took place on Wednesday, Sept. 29, 2021
Webinar Presentation John Tolbert
Webinar Presentation Mike Engle

Join this webinar to learn about:

  • The benefits of customer and employee self-service identity proofing.
  • The importance of selecting identity components that are certified, open and flexible.
  • How to secure passwordless logins with flexible levels of identity assurance.
  • Ways to accommodate systems that can’t go passwordless into your journey.

How to Improve Security and Customer Experience at the Same Time

Even though passwords can be compromised easily and are generally considered unsafe, they are still ubiquitous in a time when multi-factor authentication and biometrics are easily available. There’s little doubt that eliminating passwords improves security, but to effect fundamental change you must start with the customer experience and ask yourself where it’s possible to take it.

In this webinar we will take a close look at a customer-centric approach to passwordless authentication that starts with user onboarding, protects privacy, guards against account takeover, and secures organizations, their employees and customers from identity fraud.

Speakers Contribution

KuppingerCole Lead Analyst John Tolbert will explain why passwords are not only unsafe but – contrary to popular opinion – also very inconvenient. He will take you through measures that can be implemented immediately to reduce the risks associated with passwords.

He will be joined by Mike Engle, Head of Strategic Planning at 1Kosmos BlockID, who will demonstrate the latest in customer engagement techniques that gently ease customers into a strong “identity-based authentication” experience. The latest in FIDO2 authentication combined with behind-the-scenes fraud mitigation will change how you think about the customer experience.

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Michael is a seasoned information technology executive, leader and entrepreneur. He is an expert in information security, business development and product design/development. He has experience running large teams and multi-million-dollar projects for a Fortune-100 bank as well as working with...

Background: John Tolbert is a Lead Analyst and Managing Director of KuppingerCole, Inc (US). As Lead Analyst, John covers a number of different research areas, outlined below. John also advises cybersecurity and IAM vendors, from startups to Fortune 500 companies, regarding their product and...

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Join this combined presentation to gain quick insights and hands-on solutions from a KuppingerCole analyst and selected industry expert, finishing with by a comprehensive Q&A for your individual business challenges.

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