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To conduct online business, users need to be able to identify themselves remotely and reliably. In most cases, however, it is not sufficient for the user to simply assert "I am who I say I am - believe me." When doing digital business, you will never meet your customers face-to-face, and there is a need to establish certainty and proof of the customers' identity. Digital on-boarding must be simple for the user, while at the same time give the business enough information to ensure trust.
To conduct online business, users need to be able to identify themselves remotely and reliably. In most cases, however, it is not sufficient for the user to simply assert "I am who I say I am - believe me." When doing digital business, you will never meet your customers face-to-face, and there is a need to establish certainty and proof of the customers' identity. Digital on-boarding must be simple for the user, while at the same time give the business enough information to ensure trust.
