KuppingerCole's Advisory stands out due to our regular communication with vendors and key clients, providing us with in-depth insight into the issues and knowledge required to address real-world challenges.
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Vic Cooper is a person who is passionate about building better contact centers. He has 20 years of experience as an architect, programmer and consultant working for a diverse set of large enterprises such as Sutter Health, Intuit, Peoplesoft/Oracle, Capella University. He is a proud member of the Society of Communication Technology Consultants and owner of Inteletry LLC. He is also the founder and CEO of HearRo, Inc a SaaS platform for simple, effortless customer service interactions over trusted, decentralized identity channels.
