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From taking care of customer experience in real life to Design Thinking and UX in a digital world, for Remy Knecht, COO at Belgian Mobile ID, the customer-user-citizen needs to be at the heart of the solution. Thanks to technology and innovation, we have the opportunity today to be in the driving seat of our digital us.
Belgian Mobile ID is a consortium of Belgium's leading banks and mobile network operators who have joined together to create the Belgian reference for mobile identity and digital privacy.