Speaker details

Gauthier le Masne de Chermont

Chief Customer Data Officer

Air France-KLM

Gauthier joined Air France KLM in 2002. After several positions in the Commercial domain as well as in Operations at Charles de Gaulle airport, Gauthier was named Chief Customer Data Officer in 2015. In this position, he is responsible for the implementation of Air France KLM strategy to leverage Customer Data assets within the Group.


Date Title

Consumer Identity World Europe 2017

Nov 28, 2017
How Customer Experience & CIAM Connect
Air France : How Data Can Improve Customer Intimacy
Nov 28, 2017
Customer Experience (CX) & Privacy
The User Experience Panel