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The BMC Identity Management Route to Value and the concept of identity-aware Business Service Management (BSM) recognizes that your employees, partners and vendors, and perhaps most importantly, customers have identities that your business needs to manage effectively.
Nowhere is the value of identity-aware BSM better expressed than in dealing with everyday challenges that cross many IT disciplines. Take Closed-Loop Client Management for example, where the seemingly simple task of bringing a person into and out of the organization requires significant coordination across a jumble of disconnected, isolated processes with multiple points of failure and cycle time waste. The integration of Identity Management into that process provides value through the automation of user account provisioning and compliance reporting. This allows you to truly close the loop by managing the identities of all parties involved in the process and to confidently answer the following key questions at any point in the process:
The BMC Identity Management Route to Value enables you to: