Join identity experts from KuppingerCole and Signicat as they discuss digital identification trends and how taking a strategic approach can address common challenges causing lengthy and cumbersome customer journeys. They will also look at what technologies organizations can adopt to meet customer expectations, improve customer journeys, and drive higher conversion rates.
Annie Bailey of KuppingerCole will discuss local and regional trends that indicate a readiness for digital identity and digital onboarding. She will also look at the different technology methods for digital identification and the components of a digital onboarding flow.
John Erik Setsaas and Edwin de Ron of Signicat, will highlight the results of market research and explain how organizations can benefit from increasing attention on digital identification, digitalizing customer journeys, and educating customers on how to use digital identification methods they already have. They will also explain how to identify use cases and plan for the further development of digital customer journeys.
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