Consumer Identity World USA 2017 Agenda

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September 11, 2017

08:00-17:00

Conference Check-In

Location: COUNTER
 

08:30-09:00

Welcome Coffee & Networking

Location: EXPO AREA (Ro. 405)
 

09:00-18:00

Pre-Conference Workshop

Kantara Workshop: CIAM Is the Emerging New Genre in the Ever-Evolving Domain of Digital Identity

Location: 407/408
 

Speaker(s):

Katryna Dow, Founder & CEO, Meeco
Heather Flanagan, Facilitator & Project Manager, DIACC
Allan Foster, VP Global Partner Success, ForgeRock
Andrew Hughes, Chair of the Leadership Council, Kantara Initiative
Eve Maler, VP Innovation & Emerging Technology, ForgeRock
Dr. Barbara Mandl, Senior Vice President Business Development, KuppingerCole
Amit Saha, COO, Saviynt
Sarah Squire, Founder and Principal Consultant, Engage Identity
John Tolbert, Lead Analyst, KuppingerCole
Colin Wallis, Executive Director, Kantara Initiative

Media Content:


19:00-21:00

Rock 'n' Roll Reception @ CIW

Location: Irish pub Wilde Rover in Kirkland
 

 

September 12, 2017

08:00-17:00

Check-in & Registration

Location: COUNTER
 

08:30-09:00

Welcome Coffee & Networking

Location: EXPO AREA (Ro. 405)
 

09:00-09:20

Balancing User Experience, Privacy and Security for the Connected Consumer

Location: 406
 

Speaker(s):

Dr. Barbara Mandl, Senior Vice President Business Development, KuppingerCole

Media Content:


09:20-09:40

Approaching Tomorrow Through a New Lens

Location: 406
 

Speaker(s):

Christian Goy, Managing Director, Behavioral Science Lab

Media Content:


09:40-10:00

The Role of Financial Institutions in Providing Trusted Identities Beyond Banking

Location: 406
 

Speaker(s):

Ryan Fox, Sr. Director of Consumer Identity, Capital One

Media Content:


10:00-10:20

GDPR is coming – what is it and why does it affect me anyway?

Location: 406
 

Speaker(s):

Tim Maiorino, Counsel, Osborne Clarke

Media Content:


10:20-11:00

Coffee & Networking

Location: EXPO AREA (Ro. 405)
 

11:00-12:00

Track 1: Customer Identity Management - Building the Foundations for a Sustainable Customer Relationship Service

The Future of Identity Management - is Now

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Case Study: Next Generation Architecture for Health Care Consumers

Speaker(s):

Jay Marehalli, Member of the Global Security team, Aetna
Shahrokh Shahidzadeh, CEO, Acceptto Corporation
Stefan Ulbrich, Principal Artificial Intelligence Research Scientist, Acceptto Corporation

Track 2: Balancing Customer Experience Excellence and Privacy Requirements

Behavioral Economics: Understanding the Connected Customer

Moderator(s):

Dan Blum, KuppingerCole

Media Content:

The “Why” Behind Customer Journeys

Speaker(s):

Christian Goy, Managing Director, Behavioral Science Lab

Panel: A world beyond passwords - Improving security, efficiency, and user experience

Speaker(s):

Alex Bolante, Managing Director, Deloitte Risk and Financial Advisory
Ryan Fox, Sr. Director of Consumer Identity, Capital One
Bob West, CEO, Echelon One

12:00-13:00

Panel: Innovation, Agility, Usability - Getting the most out of your CIAM Strategy

Speaker(s):

Heather Flanagan, Facilitator & Project Manager, DIACC
Jason Keenaghan, Director of Offering Management, IBM
Dr. Barbara Mandl, Senior Vice President Business Development, KuppingerCole
Amit Saha, COO, Saviynt
Rakesh Soni, CEO, LoginRadius

Panel: The Role of Consumer Identity in Driving Enterprise Business Value

Speaker(s):

Paul Alexandre, Vice President of Sales, PlainID
Nelson Cicchitto, Chairman and Chief Executive Officer, Avatier
Nathanael Coffing, Co-Founder, Cloudentity.com
Ryan Fox, Sr. Director of Consumer Identity, Capital One
Laura Hunter, Principal Program Manager, Microsoft

Track 2: Balancing Customer Experience Excellence and Privacy Requirements

How Customer Experience & CIAM Connect

Moderator(s):

Dan Blum, KuppingerCole

Media Content:

How to Build Consumer Systems that have Privacy Designed in

Speaker(s):

Lisa A. Hayes, Vice President, Strategy & General Counsel, CDT - Center for Democracy & Technology

Panel: From Dumb Cookies to Informed Consent: Privacy-by-design as a Strategic Requirement

Speaker(s):

Pamela Dingle, Senior Technical Architect, Ping Identity
Lisa A. Hayes, Vice President, Strategy & General Counsel, CDT - Center for Democracy & Technology
Tim Maiorino, Counsel, Osborne Clarke
Jason Rose, VP Marketing, Gigya
Alex Simons, Partner Director, Microsoft Identity Division

13:00-14:00

Lunch Break

Location: EXPO AREA (Ro. 405)
 

14:00-15:00

Track 1: Protect your Customers from Fraud and Cyber Risk

Protecting Customer Identities

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Identity Management and its Role to Mitigate Cyber Risk

Speaker(s):

Matthew Thompson, Director of Digital Business Development, Capital One

Panel: How to Work Together in a Privacy Preserving Way to Mitigate Risks

Speaker(s):

David Brossard, VP Customer Relations, Axiomatics AB
Dustin Hoff, Partner, IBM Security
Phil Lam, Co-Founder, Lam Advisory
Jason Rose, VP Marketing, Gigya
Matthew Thompson, Director of Digital Business Development, Capital One

Track 2: CIAM Innovation

CIAM, Privacy and Blockchain

Moderator(s):

Dan Blum, KuppingerCole

Media Content:

Chaining identity blocks to boost your user experience and KYC strategies

Speaker(s):

Jean-François Lombardo, Digital Identity principal Director, Facilité Inc.

The Changing Face of Identity

Speaker(s):

Dan Blum, Senior Analyst, KuppingerCole

15:00-16:00

Track 1: Protect your Customers from Fraud and Cyber Risk

CIAM & Trust Models

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Mobile Biometrics - An Introduction

Speaker(s):

John Tolbert, Lead Analyst, KuppingerCole

Panel: Mobile Biometric Authenticators: The SmartPhone as Key

Speaker(s):

Paul Donfried, Senior Vice Pressident of Corporate Development, ID DataWeb
Jay Marehalli, Member of the Global Security team, Aetna
Santosh Rajvaidya, Head of Product Management, Nok Nok Labs
Shahrokh Shahidzadeh, CEO, Acceptto Corporation

Track 2: CIAM Innovation

Customer Experience (CX) & Privacy

Moderator(s):

Dan Blum, KuppingerCole

Media Content:

The User Experience Panel

Speaker(s):

Tom Fleming, Cyber Security Leader, Sila Solutions Group
Brad Hill, Engineer, Facebook
Jean-François Lombardo, Digital Identity principal Director, Facilité Inc.

16:00-16:40

Coffee & Networking

Location: EXPO AREA (Ro. 405)
 

16:40-17:00

Identity Crisis? Try Risk-Based Authentication

Location: 406
 

Speaker(s):

Jason Keenaghan, Director of Offering Management, IBM

Media Content:


17:00-17:20

Harnessing CIAM, Regulation, Privacy and Customer Inclusion to Drive Digital Transformation

Location: 406
 

Speaker(s):

Katryna Dow, Founder & CEO, Meeco

Media Content:


17:20-17:40

Programmatic advertising is dead - long live Consumers! Really?

Location: 406
 

Speaker(s):

Colin Wallis, Executive Director, Kantara Initiative

Media Content:


17:40-18:00

Marketing to the Future: A CMO’s Roadmap for Customer Experience Management

Location: 406
 

Speaker(s):

Grad Conn, General Manager B2B Marketing, Microsoft

Media Content:


18:00-18:10

Day 1 Closing Remarks

Location: 406
 

Speaker(s):

Dr. Barbara Mandl, Senior Vice President Business Development, KuppingerCole

 

September 13, 2017

08:00-17:00

Check-in & Registration

Location: COUNTER
 

08:30-09:00

Welcome Coffee & Networking

Location: EXPO AREA (Ro. 405)
 

09:00-09:20

It Takes a Village to Protect Your Customers Online

Location: 406
 

Speaker(s):

Phil Lam, Co-Founder, Lam Advisory

Media Content:


09:20-09:40

09:40-10:00

Risk Aware IAM for an Insecure World

Location: 406
 

Speaker(s):

Steve Tout, CEO, VeriClouds

Media Content:


10:00-10:20

Consumer ID will Move GDP - Public Private Partnerships Fuel the Digital Economy

Location: 406
 

Speaker(s):

Heather Flanagan, Facilitator & Project Manager, DIACC

Media Content:


10:20-11:00

Coffee & Networking

Location: EXPO AREA (Ro. 405)
 

11:00-12:00

Track 1: Customer Identity Deployment Best Practices

Market Guidance & Best Practices

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Track 2: Doing Business in Europe: How to Comply With the New Privacy Regulation (GDPR)

How to Prepare for the Upcoming Regulations?

Moderator(s):

Tim Maiorino, Osborne Clarke

Media Content:

Panel: GDPR Economics - The Survival of the Fittest

Speaker(s):

Dan Blum, Senior Analyst, KuppingerCole
Katryna Dow, Founder & CEO, Meeco
Tim Maiorino, Counsel, Osborne Clarke

12:00-13:00

Track 1: Customer Identity Deployment Best Practices

CIAM Case Studies

Moderator(s):

John Tolbert, KuppingerCole

Customer CIAM Case Study Panel

Speaker(s):

Alex Bolante, Managing Director, Deloitte Risk and Financial Advisory
Blaine Carter, Data Protection Officer, FranklinCovey
Paul Donfried, Senior Vice Pressident of Corporate Development, ID DataWeb
Atul Ojha, Senior Manager, Ernst & Young
Brad Pittiglio, Managing Director, Sila Solutions Group

Track 2: Doing Business in Europe: How to Comply With the New Privacy Regulation (GDPR)

GDPR & The Revised European Payment Services Directive (PSD2)

Moderator(s):

Tim Maiorino, Osborne Clarke

Media Content:

The EU's PSD2-Regulation and Current Realities from an Outside View

Speaker(s):

Karthik Jagannathan, PSD2 Consultant | Payments Specialist | Business Architect, Deutsche Bank Belgium (via escent)

GDPR Compliance on Cloud Data and Its Challenges

Speaker(s):

Abhishek Srivastava, Enterprise Data Architect, OCLC Online Computer Library Center

13:00-14:00

Lunch Break

Location: EXPO AREA (Ro. 405)
 

14:00-15:00

Track 1: (Strong) Customer Authentication Trends & Practices

The Future of Strong Authentication

Moderator(s):

John Tolbert, KuppingerCole

Panel: The Risks of Compromised Credentials

Speaker(s):

Michael Hamilton, Founder, President, CISO, Critical Informatics
Vikram Kakumani, Principal Group Engineering Manager, Microsoft
Todd Oxford, Enterprise IAM Architect, The Home Depot
Sarah Squire, Founder and Principal Consultant, Engage Identity
Dr. Jimmy Su, Head of Security Research Center, JD.com
Steve Tout, CEO, VeriClouds

Track 2: CIAM and the Future of Marketing

CIAM - The Base Layer for Marketing Automation

Moderator(s):

Christian Goy, Behavioral Science Lab

Media Content:

15:00-16:00

Track 1: (Strong) Customer Authentication Trends & Practices

Moderator(s):

John Tolbert, KuppingerCole

Media Content:

Humanification of Verification

Speaker(s):

Garth Froese, Chief Executive Officer, PacificEast Research Corp

A Buyer's Guide to Consumer Identity Mangement

Speaker(s):

John Tolbert, Lead Analyst, KuppingerCole

Track 2: CIAM and the Future of Marketing

Moderator(s):

Christian Goy, Behavioral Science Lab

The MarTech Panel

Speaker(s):

Kim Albee, President, Genoo
Grad Conn, General Manager B2B Marketing, Microsoft
Nicole Drapeau Gillen, Marketing Technology (MarTech) Executive, ArisGlobal
Lars Helgeson, Founder / CEO, GreenRope
Jason Rose, VP Marketing, Gigya

Behavioral Economics and The Future of Marketing

Speaker(s):

Christian Goy, Managing Director, Behavioral Science Lab

16:00-16:40

Coffee & Networking

Location: EXPO AREA (Ro. 405)
 

16:40-17:00

Power to the People: GDPR, Trust and Data

Location: 406
 

Speaker(s):

Allan Foster, VP Global Partner Success, ForgeRock

17:00-17:20

Securing Consumer Identity Systems – Borrowing Lessons from the Enterprise

Location: 406
 

Speaker(s):

Laura Hunter, Principal Program Manager, Microsoft

Media Content:


17:20-17:40

Closing Session: The Future of Customer Identity

Location: 406
 

Speaker(s):

Alex Bolante, Managing Director, Deloitte Risk and Financial Advisory
Heather Flanagan, Facilitator & Project Manager, DIACC
Dr. Barbara Mandl, Senior Vice President Business Development, KuppingerCole
Todd Oxford, Enterprise IAM Architect, The Home Depot