An Agile Approach to Customer Identity and Access Management (CIAM)

An Agile Approach to Customer Identity and Access Management (CIAM)

The webinar took place on Thursday, March 24, 2022
Webinar Presentation John Tolbert
Webinar Presentation Jatin Maniar

Watch the Recording

Join this webinar to:

  • Understand the business, technical, and regulatory challenges of CIAM
  • Find out how business benefits of creating an identity fabric.
  • Learn how identity orchestration can deliver competitive advantage.
  • Discover the value of a no-code approach to identity orchestration.
  • Get an overview of Ping Identity’s PingOne for Customers solution.

How to deliver modern and secure user experiences at speed

Business success in the digital era depends on delivering seamless and secure customer experiences. Failure to do so can easily result in abandoned shopping carts, fraudulent transactions, and regulatory fines. However, delivering exceptional experiences and keeping pace with the speed of business is challenging.

Join customer identity and access management (CIAM) experts John Tolbert, Lead Analyst at KuppingerCole and Jatin Maniar, VP of Product at Ping Identity as they discuss agile ways of exceeding customer expectations while at the same time meeting security, business, and compliance needs. 

Speakers Contribution

John Tolbert will explain how the concept of an identity fabric can enable organizations to meet technical and regulatory challenges as well as consumers expectations by deploying granular, individually sourced micro-services to facilitate registration, identity proofing, authentication, and fraud reduction. 

Jatin Maniar, VP of Product Management at Ping Identity, will explain why identity orchestration is key to gaining and maintaining a competitive edge in digital era. He will also discuss the benefits of a no-code identity orchestration approach in building secure customer experiences quickly and easily, and share insights from real-world implementations.

 Never Miss Another Webinar

Enter your email to subscribe:

Jatin Maniar is VP of Product Management at Ping Identity, where he leads the identity experience & orchestration product group. Jatin was the founder of Singular Key, a company acquired by Ping Identity.   He has 20+ years of experience in digital identity, cryptography,...

Background: John Tolbert is a Lead Analyst and Managing Director of KuppingerCole, Inc (US). As Lead Analyst, John covers a number of different research areas, outlined below. John also advises cybersecurity and IAM vendors, from startups to Fortune 500 companies, regarding their product and...

Lead Sponsor


Join this combined presentation to gain quick insights and hands-on solutions from a KuppingerCole analyst and selected industry expert, finishing with by a comprehensive Q&A for your individual business challenges.

To register for the webinar, you need to log in to your KuppingerCole User first. If you do not have a KuppingerCole User yet, you can sign up here. After logging in, please enter your requested personal data which is necessary for the further administration of your registration. Once registered, a booking confirmation will be sent to your indicated email address.

Our webinars last approximately 50-60 minutes.

If you didn’t receive the booking confirmation in your inbox, please check your spam folder. If you cannot find the booking confirmation in your spam folder, please contact us. We will get back to you within one business day.

We use the "GoToWebinar" software for the webinars. Simply click on "Join the webinar" in the registration confirmation. GoToWebinar will check directly on your computer if the software is already installed. If not, the installation process will start automatically, and you only need to confirm it.

To participate, you need a computer or a laptop with Internet access. If you want to use the sound transmission via the computer, you will need headphones (headset) or speakers. You do not need a webcam or microphone. A combination of computer and telephone is also possible - you then follow the webinar via your Internet connection on the computer and dial in at the same time via telephone to listen to the moderator's explanations. You can type in questions in the chat window. In the registration confirmation you will also receive a link that allows you to test the technical requirements in advance.

Our webinars are generally free of charge.

The recordings and presentation slides will be available on the website shortly after the webinar. An email will be sent to all registered users. In order to access the materials, you will need to log in to your KuppingerCole User first.

Yes, the recordings and presentation slides are made available to all users that registered for the webinar, regardless if they attended live or were tied up with business. You do not need to deregister.

In some companies there are - mostly due to restrictive IT policies - problems with the installation. We regret this, of course, but cannot provide support in these cases. But no problem: You will receive the recording after the webinar, which you can watch in a normal web browser.