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Non-human identities now outnumber human users. Yet most IGA systems, built for a different era, leave them unmanaged, unowned, and dangerously exposed. Trying to force-fit NHIs into legacy IGA models only deepens the problem. Endless customization creates fragility, not flexibility.
The result is an expanding attack surface disguised as “identity management.” A different approach is required - one that abandons the illusion of control and embraces standardization, business alignment and agility as non-negotiables.
Nitish Deshpande, Research Analyst at KuppingerCole Analysts will highlight the fundamental differences between human and non-human identities and present strategies for embedding business-driven accountability into identity programs. He will also highlight the critical risks associated with not managing NHIs properly.
Thomas Müller-Martin, Principal Product Manager at Omada will show how modern IGA platforms can restore control. He will demonstrate how to establish ownership for NHIs, govern service accounts with precision and leverage out-of-the-box capabilities that deliver results quickly without falling back into complexity.
