TOPdesk, founded in 1997 and headquartered in Delft, Netherlands, delivers ITSM software for IT departments, HR, facilities, and other functions. TOPdesk software is ITIL-aligned, supports both on-premises and cloud SaaS deployment, and scales for organizations from small business to multinational enterprises. Product features include self-service, role-based access, built-in functionality for shared services, and upgradable packages.