John Marsden

For over 20 years John has been at the leading edge of e-commerce, helping clients to navigate the risks and customer experience challenges involved in safely transacting with customers in the digital channels.  

From the early days, specialising in Merchant Acquiring, then through Credit Reference Agencies, using data assets and systems to confirm Identity and manage fraud risks and now with iovation John continues the career theme of 'making the internet a safer place'. John has helped hundreds of companies to realise and exploit their digital channels, enabling their customers to deliver service and experience excellence.