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Thomas Jacob is the Vice President of Customer Value Management (CVM) function at ForgeRock. ForgeRock is the Digital Identity Management company transforming the way organizations interact securely with customers, employees, devices, and things. Organizations adopt the ForgeRock Identity Platform™ as their digital identity system of record to monetize customer relationships, address stringent regulations for privacy and consent (GDPR, HIPAA, FCC privacy, etc.), and leverage the internet of things.
Thomas’s team at ForgeRock helps prospects and customers identify and quantify the business value that can be harvested with the implementation of the ForgeRock platform. In the last 18 months, Thomas has helped many Fortune 1000 companies, as well as Government organizations, estimate the business value that they could generate with the ForgeRock platform.
Prior to joining ForgeRock, Thomas had 20+ year of professional experience and has held similar customer value management roles at several marquee companies such as SAP, Oracle, Intel, and i2 Technologies.