You Can’t Use & Secure What You Don’t Know. Time to Free Identities From Their Siloes.

Digital identities underpin every successful digital business, spanning consumers, customers, employees, business partners, devices, things, services, and even organizations. Digital services depend not only on these identities but also on their relationships—such as which person owns which device, how devices interact, and which parties (customers, workforce, partners) access or maintain a service. When organizations lack an infrastructure to create, maintain, and relate identities, digital initiatives slow down and time-to-value suffers. Identity capabilities are also critical for downstream needs like entitlements, access governance, regulatory compliance, access risk management, and Segregation of Duties, including for non-human identities such as RPA robot and service accounts.

A central obstacle is that identity data rarely lives in a single system. Instead, identities are distributed across siloed stores that multiply as new use cases appear. These siloes drive three compounding problems: limited visibility (identities cannot be discovered and reused), weak Identity Information Quality (attributes and ownership responsibilities are unclear and inconsistent), and poor usability (teams struggle to access and improve identity data, prompting creation of yet more siloes). Customer and consumer identity sprawl is especially damaging to digital experience, with apps and websites often maintaining disconnected user stores that force users into multiple identities.

Modern Identity Fabrics address this by shifting IAM from tool-centric implementations to a capability- and service-driven paradigm focused on providing seamless, controlled access for everyone and everything to every service. Identity Fabrics benefit from an Identity Unification layer that aggregates and normalizes identity data across sources. Radiant Logic’s RadiantOne platform positions itself between identity sources and central Identity Fabric services to unify identity views, improve identity information quality, and expose identity data via interfaces such as LDAP, SQL, and web services, enabling consistent delivery of identity services to digital applications.

• Digital identities exist for consumers, customers, employees, business partners, devices, things, services, and organizations.
• Many organizations use multiple HR systems rather than a single unified global HR system.
• Customer and consumer identity information often sprawls across disparate stores created by website and eCommerce developers.
• Identity siloes create three major challenges: lack of visibility, lack of quality, and lack of usability.
• Meeting regulatory requirements around access risks and Segregation of Duties depends on managing multiple identity types, including service accounts.
• Identity Fabrics are defined as enabling seamless yet secure access of everyone and everything to every service.
• RadiantOne sits between identity sources and central identity services within an Identity Fabric.
• RadiantOne exposes unified identity data through interfaces including LDAP, SQL, and web services.
• RadiantOne includes modules named Federated Identity Engine, Universal Directory, and Global Synchronization.
• RadiantOne supports SSO to federated applications via SAML, OIDC, WS-Federation, and WS-Trust.

• “There can be no doubt that digital identities are at the very core of every successful digital business.”
• “In the past, too many identity stores for customer and consumer information have been created.”
• “IAM has a simple job to do: Provide access for everyone and everything to every service. Seamless and controlled.”
• “It is time to put this topic again on the IAM agenda, in a prominent place.”
• “It is time to move from traditional, disparate, heterogeneous identity siloes to a unified approach on Identity Management for the Digital Business.”