Digital transformation is expanding organizational attack surfaces through initiatives like digital workplaces, DevOps, security automation, and IoT, increasing the need to assess and manage security risks without disrupting business. A major focus area is Privileged Access Management (PAM), which addresses risks tied to privileged access. Two primary privileged user groups exist: privileged business users who access sensitive information assets (e.g., HR, payroll, financial data, intellectual property) via application accounts, and privileged IT users who administer infrastructure through system, software, or operational accounts. Because privileged accounts often provide unrestricted and insufficiently monitored access, they can violate least-privilege principles and weaken accountability, making them high-risk targets for misuse.
Conventional IAM tools are optimized for standard user access and typically lack capabilities needed for privileged scenarios such as shared accounts, privileged activity monitoring, and controlled elevation. PAM suites mitigate these gaps with controls like credential vaulting, password rotation, privilege elevation and delegation, session establishment, and activity monitoring, while increasingly adding privileged user analytics, risk-based monitoring, and advanced threat protection. Key drivers include abuse of shared credentials, unauthorized use of elevated privileges, credential hijacking, third-party system abuse, and accidental misuse. PAM programs also must meet operational and regulatory needs such as account discovery, ownership tracking, SSO for administrators, activity auditing/recording, and controlling vendor/MSP and cloud administrative access. Complementary privilege management tools can add deep platform protection (Unix/Linux/Windows), including protecting “root”/“admin” accounts and restricting specific shell commands.
ARCON, founded in 2006 and headquartered in Mumbai, offers a modular PAM suite with global presence and over 250 customers, with BFSI as its leading revenue sector. Its platform includes vaulting, SSO, granular control and command filtering (including databases), session monitoring/recording, and centralized logging/auditing, supported by appliances (PVSL, SGS), HA features, broad connector coverage, and integrations (SIEM, ticketing). Strengths include scalability and customization; challenges include client-based maintenance overhead, limited Western penetration, and inconsistent pricing.
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