Enterprise IAM Modernization: Cloud, Federation & Integration II
Combined Session
Wednesday, May 20, 2026 12:05—13:05
Location: B07-08
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Wednesday, May 20, 2026 12:05—13:05
Location: B07-08
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In today's digital-first business environment, SaaS applications are core to productivity, collaboration, and innovation, while AI and AI agents are rapidly becoming part of everyday business workflows. Their adoption, however, expands the organization's attack surface and creates new governance challenges. SaaS providers secure their underlying platforms, but customers remain accountable for how those services are configured, accessed, monitored, and governed.
This 20-minute session explains why SaaS security and AI governance must be treated as pillars of a modern cybersecurity strategy. It will examine identity and access governance, weak authentication, over-permissioned users, orphaned accounts, shadow SaaS and AI, misconfigured services, and emerging agentic AI risks. The session will also preview the in-flight KuppingerCole Leadership Compass on SaaS Security and AI Governance.
Key Takeaways
- Understand why SaaS and AI governance risks are growing
- Identify common visibility, access, configuration, and lifecycle gaps that expose SaaS applications.
- Explore how AI agents change governance, accountability, and permission-management
- Get an early view of the forthcoming Leadership Compass on SaaS Security and AI Governance
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AI-powered governance, machine identities, predictive analytics: the IAM industry never runs out of promising trends. But let's be honest: most organizations are wrestling with entirely different problems. Overcomplicated solutions, exploding license costs, and the eternal question: "Do we actually need all this?"
In this session, we cut through the noise. Together with our customer Matthias from GLS we‘ll have an open dialogue about what IAM really looks like in day-to-day operations. We'll walk through real scenarios: Are NHIs really new for companies and do require special treatment? What do you do when fancy AI features recommend access based on historically wrong assignments? Or when the gap between vendor promises and actual capabilities slows down your IAM rollout?
Our goal: Don't panic when Joiner, Mover, Leaver processes cause sleepless nights. Most of the time a simple, straightforward solution with reduced complexity is exactly the right approach. Join us to get the bare truth about real life issues and solutions, focusing on real cases and implementations, independent of which tool your company has chosen.
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Passwordless authentication offers stronger security and a more seamless user experience, but scaling it across a complex, diverse ecosystem is another story.
We will walk through the journey of achieving over 80% passwordless adoption at Schenker, a global enterprise, across the workforce, partners, customers, and non-human identities.
Topics covered:
- Rollout strategy to build trust within the target group through a user experience-driven adoption approach
- Challenges in the adoption of passwordless technologies and limitations encountered
- The steps required to decommission static passwords
