CIAM - Secure & Experience Driven
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Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business

Combined Session
Friday, May 12, 2023 10:30—10:50
Location: B 05

Confusing Customer Identity Management (CIAM) with traditional Enterprise IAM comes at a high price: Applying internal regulatory compliance requirements and heavy security challenges to customer-focused interactions could easily limit user experience in a way that it measurably affects your digital business success, with dropped or interrupted transactions. Building Identity & Access around your customers' needs requires a profoundly different approach, which is on the one hand a trust-driven interaction experience with your brand, and on the other hand, complies with KYC and Cybersecurity requirements. In this session, we will give you an overview on the current state of CIAM and future developments you should include in your considerations before deciding on how to move forward.

Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Event Recording
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
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Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Presentation deck
Trust Inspiring CIAM – Essentials for a Secure, Experience-Driven Digital Business
Click here to download the slide deck. Please note that downloads are only available for event participants and subscribers. You'll need to log in to download it.
Dr. Phillip Messerschmidt
Dr. Phillip Messerschmidt
KuppingerCole
Dr. Phillip Messerschmidt joined KuppingerCole in January 2021 as Advisor & Analyst. Prior to this, he worked for various management consultancies, primarily advising major banks on challenges...
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