Privacy and Consent Management

  •  TYPE: Track    START DATE: Tuesday, September 14, 2021     START TIME: 14:30    LOCATION:  AMMERSEE I
Parent Track

Moderator(s):

Sessions:

Evolution of a User Centricity in Customer IAM

Date: Tuesday, September 14, 2021 Time: 14:30-15:30

Evolution of a User Centricity in Customer IAM
Rolf Hausammann, Swisscom


From a Business Centric Consent Management Paradigm to a User Centric One
Isabella de Michelis di Slonghello, ErnieApp

I today's digital world (post EU DMA, DSA, DGA regulation proposals (now tabled in EU Parliament for legislative approval by 2023), GAIAx birth in Europe and eprivacy new regulations adoption, the hard line separation between personal and non personal data is blurring and companies have yet understood what this means for them. While they thought that only personal data needed to be consented, now it's all the data that need the consent log prof for each digital identity they get...

Panel: Building Trust with CIAM
John Tolbert, KuppingerCole


Balancing User Experience, Privacy and Business Requirements – Learnings From Social CRM

Date: Tuesday, September 14, 2021 Time: 15:30-16:30

Balancing User Experience, Privacy and Business Requirements – Learnings From Social CRM
Dr. Olaf Reinhold, Social CRM Research Center e.V.

Based on our research about critical privacy areas in Social CRM I could present solutions and discuss further potentials provided by upcoming technologies and resulting requirement on privacy management systems. Social CRM is a bit special as indeed many applications and processes areas are still in legally grey area, without established and accepted standards. Users tend to ignore this fact as many applications and process provide a value for them and/or are comfortable. Based on this...

Behavioral Analytics & Customer Journey
Christian Goy, Behavioral Science Lab


Data Privacy
Jason Smith, Meeco


User Terms Engineering Layer for IEEE (The Institute of Electrical and Electronics Engineers)

Date: Tuesday, September 14, 2021 Time: 17:30-18:30

User Terms Engineering Layer for IEEE (The Institute of Electrical and Electronics Engineers)
Mary Hodder, CISWG / Kantara


Panel: One Size Doesn't Fit All - Why Identity User Experience Matters More Than Ever in a Zero Trust World
Robin Goldstein, Microsoft

Balancing usability and security is a well-known challenge in the field of identity. With increasing threats to personal and critical business data posed by nation-states and other bad actors, organizations are moving to a default posture of Zero Trust with more and more technology vendors and service providers delivering solutions in the form of complex monitoring and policies designed to keep the bad guys out. Knowledge workers, including an increasing population of frontline...

How to Stay Relevant in the Age of Conversational Banking
Şebnem Elif Kocaoğlu Ulbrich, Contextual Solutions



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European Identity and Cloud Conference 2021

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  • Sep 13 - 16, 2021 08:00-20:00 Munich, Germany
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