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AI Cloning & The Future of Digital Identities

AI Cloning & The Future of Digital Identities

Combined Session
Friday, June 07, 2024 11:10—11:30
Location: B 05

The advent of AI cloning technology presents a transformative opportunity for businesses to enhance customer service and empower their teams. By creating digital clones of key personnel, organizations can offer personalized, 24/7 customer interaction, drastically reducing wait times and improving satisfaction. Furthermore, AI clones can facilitate seamless knowledge transfer and decision-making processes within teams, ensuring consistency and efficiency. This talk unpacks the potential of AI cloning in revolutionizing customer service and internal team dynamics, highlighting ethical considerations, implementation challenges, and real-world success stories. Discover how leveraging digital identities can not only elevate the customer experience but also foster a more cohesive, informed, and agile workforce in the digital age.

Heather Flanagan
Spherical Cow Consulting
Heather Flanagan, Principal at Spherical Cow Consulting, comes from a position that the Internet is led by people, powered by words, and inspired by technology. She has been involved in leadership...
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