Consumer identity is still a hot topic in IAM in general. CIAM has experienced a great deal of technological innovation in the last five years, and much of the innovation in CIAM has found its way into B2B and B2E IAM solutions through the "consumerization of IT". KuppingerCole is updating research on CIAM, and in this session we'll consider what we have learned thus far, including trends in authenticator availability and usage, consent and privacy management features, regulatory compliance developments, the integration of consumers' device identities, the challenges of account recovery and linking, and the rising need for identity proofing services.
If you send a passport in a shipping container via a ship, a train, or a truck, it’s still a passport when you open the container at the other end.
The same applies if you do this electronically. The data content of a credential – the claims and evidence - is the same regardless of the protocol used to transmit it.
If a common type of credential (e.g., covid certificate) from different issuers has data in different formats this is a problem. Equally, if different credentials carry the same data (e.g., address) but it is formatted differently, this is also a problem.
Whilst issuers of credentials can self-publish the format of data they are providing, if these are not agreed across an ID ecosystem the problem of interpretation, translation, and data normalisation is pushed to the relying party. This we be a major barrier to Digital ID adoption and international Digital ID interoperability.
Common data standards will make adopting Digital ID easier.
How do we create protocol independent standards? Is there a need for some standards to be set at a global pan-framework level? The OIX Architecture Interoperability working group has some ground-breaking and global recommendations you will want to hear.
Enterprises are increasingly finding value in Customer Data Platforms, which unify sources and views of customer data from multiple systems. CIAM solutions are also widespread and are diversifying their features sets. We'll look at the intersections and differences between CDP and CIAM in this session.
