In these tempestuous times, Mobile Operators (MNOs) and the mobile industry are increasingly exploring ways in which they can help customers transact more safely online, and in particular through the provision of:
- Authentication services
- Identity claims verification (GDPR)
- PSD2-compliant authorisation services
- Network signals for mitigating fraud
- Secure conversational commerce (chatbots)
- Identity wallet/agent services
This presentation will provide an update on the worldwide Mobile Connect initiative active today, the pivotal role of identity within conversational commerce facilitated by RCS (chatbots), the importance of an identity layer in next generation systems (5G, IoT) and the likely roles for MNOs in the decentralised identity frameworks of tomorrow.