Identity is changing faster than ever: business moves in real time, cloud is the standard, AI creates new identity types, and regulatory pressure keeps rising. For a global specialty chemicals company, replacing SAP IDM was never the goal - building an identity platform for the next decade was.
Michael Synowczik shares the journey from principles and target operating model to three years of foundation work, the obstacles along the way, and what remains until 2028.
Key takeaway: standardization creates agility, governance matters more than technology, and transformation is a marathon, not a project.
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