In today's cloud self-service portals, it is possible to assemble and configure complex IT infrastructures within minutes. While this ease of access is standard for cloud resources, it remains a significant challenge for IAM resources: connecting applications to single sign-on or granting access to various resources often takes days or even weeks.
In this case study, we share how SBB embedded the provisioning of IAM capabilities directly into the enterprise self-service processes — without compromising security. By pairing productized IAM services with automated guardrails, policy-driven workflows, and clear accountability, we significantly reduced lead times for consumers while shifting responsibility to the natural owners: application teams and business product owners. Risks are managed where they originate, and our Identity Fabric is integrated with the overarching IT service management processes.
