Artificial Intelligence is being positioned as the cure-all for enterprise complexity – and Identity and Access Management (IAM) is no exception. AI promises smarter governance, automated decisions, and effortless deployments. In this session, we’ll examine where AI genuinely struggles in IAM environments, why overreliance can introduce new risks, and what assumptions organizations often get wrong. More importantly, we’ll explore the practical and strategic role AI can play within a modern, next-generation IAM framework – and how to leverage it responsibly and effectively.