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Agenda

Making IGA Work in a Non-Tech Company – How GLS Built Identity Governance for the Real World

Making IGA Work in a Non-Tech Company – How GLS Built Identity Governance for the Real World

Combined Session
Thursday, November 06, 2025 10:30—10:50
Location: Liberty 1
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How do you implement effective Identity Governance in an environment that isn't tech-first? In this engaging and non-technical talk, Matthias Wagner shares practical insights from GLS’s IGA journey—highlighting the unique challenges faced by non-IT organizations.

From legacy systems and data quality issues to cultural shifts and the limits of AI, this session explores what truly drives success (or failure) when building modern access governance structures. With real-world examples and lessons learned, Matthias illustrates why strong leadership, simplification, and a willingness to change are critical to making IGA work—especially outside the IT bubble.

Key takeaway: 

  • Keep it simple—Identity Governance is for all identities, not just IT.
Jonathan Neal
SVP Solutions Engineering
Saviynt
With over 30 years IT experience, 20 of which specialising in Identity and Access Management, Jonathan is the Vice President of Solutions Engineering at Saviynt. Based in the UK, Jonathan has...
Matthias Wagner
Manager Information Security Program
GLS Group
Matthias Wagner is Manager of the Information Security Program at GLS (General Logistics Systems), where he leads key initiatives in Identity & Access Management, role mining, and access...
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