Millions in the UK struggle to prove who they are.
Without passports or driving licences, they face barriers to banking, housing, and even voting.
ID poverty is increasingly understood as a problem for refugees and people without a fixed address, but it has surprising effects on full-time carers, young people, older women, and anyone who changes their name, from newlyweds to trans people.
The cost of living crisis, financial exclusion, and new voter ID laws are making things worse, while AI-powered fraud is starting to push traditional ID verification to the brink.
This session explores how regulators and industry are responding; expanding trust frameworks, using a wider mix of source evidence to get more people through, and pioneering new methods like vouching with trusted referees.
The way we verify identity needs to change, and there’s a genuine opportunity to make it more usable and secure at the same time.
Key Takeaways:
- Hear about the real impact of ID poverty, backed up by stories from real users
- Understand the existential threat AI poses to the current ID verification paradigm
- Learn how to take action to make ID verification work for everyone, including your most vulnerable customers
