As digital transformation accelerates, the complexity of managing identities and access rights through Identity & Access Management (IAM) and Identity Governance & Administration (IGA) is intensifying. This is driven by the exponential growth of identities – both human and non-human – and the increasing diversity of operational environments, including cloud, IoT/OT/IIoT, and DevOps landscapes.
IGA processes, while essential, can be burdensome for both business users and IAM service teams, affecting critical operations such as user provisioning, recertification, role-based access control, and application onboarding.
This presentation dives into the potential of GenAI/AI and automation to address these challenges. Through illustrative use cases, this presentation will demonstrate the practical implementation and benefits of incorporating GenAI/AI and automation into IAM practices, providing concrete examples of how GenAI/AI and automation can be harnessed to refine IAM strategies and foster a more efficient, secure, and adaptable digital environment.
