Holcim is a global leader in innovation and sustainable building solutions. We have been running our Identity Governance and Administration (IGA) program for several years. After completing foundational phases such as application onboarding, provisioning, access certifications, and segregation of duties (SoD) management, we embarked on a new journey to extend our IGA platform.
Our clear goal was to empower users to manage their day-to-day operations—such as tracking requests and requesting access—in a guided, intuitive way using natural language.
In this session, we will share how we achieved this ambitious target without any additional cash investment.