The Impact of GRC on Business & IT Service Management
- TYPE: Keynote DATE: Thursday, May 07, 2009 TIME: 17:30-18:00
Governance, Risk & Compliance puts a heavy burden on Business leaders, but much more questions the way that they did the IT department (or external service providers) let implement the business processes. But isn't IT Service Management, just like defined by ITIL, what business should be satisfied with? In this keynote, we will analyse how these two worlds match together and what we have to learn from it.
- Registration fee:
- Contact person:
Ms. Bettina Buthmann
+49 211 23 70 77 23
- May 05 - 08, 2009 Munich