Lessons that GRC and IAM could learn from ITIL - and where ITIL helps in defining IAM

Even while ITIL v3 integrates a little bit of access management, the siloes of ITIL, IAM, and GRC are well isolated in most organizations. On the other hand, and approach which understands Identity as a Services is mandatory. These services should be defined using the methodologies of ITIL and, if applicable, follow the defined ITIL best practices. Beyond that, the definition of any Application Security Infrastructure requires the definition of services. ITIL and its methodologies can support there as well, in defining services for the interface between the IAM and the SOA silo.

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Lessons that GRC and IAM could learn from ITIL - and where ITIL helps in defining IAM

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