Know Your Customer
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Panel: How to improve customer IAM and CIAM

Combined Session
Thursday, May 12, 2022 12:40—13:00
Location: B05

Customer or Consumer IAM? Can enterprises deploy one CIAM for multiple uses cases? CIAM solutions have lots of useful features but are not optimally deployed in most cases. We'll discuss what companies need to do to get the most out of their Customer and Consumer IAM solutions.

Roland Bühler
Roland Bühler
KuppingerCole
Roland Bühler is focused on technology consulting and project management in the marketing and media sector. He is helping companies to automate marketing and to create digital customer journey...
Andre Priebe
Andre Priebe
iC Consult Group GmbH
Andre Priebe is Chief Technology Officer of the iC Consult Group, a vendor-independent system integrator specialized in Identity & Access Management with more than 500 employees around the...
John Tolbert
John Tolbert
KuppingerCole
Background: John Tolbert is a Lead Analyst and Managing Director of KuppingerCole, Inc (US). As Lead Analyst, John covers a number of different research areas, outlined below. John also advises...
Henk Willems
Henk Willems
OneWelcome
As a CIAM Advisor at OneWelcome I consult with organizations to map out the phases and steps involved in introducing a Customer Identity and Access Management solution to their Enterprise...

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