Consumer identity is still a hot topic in IAM in general. CIAM has experienced a great deal of technological innovation in the last five years, and much of the innovation in CIAM has found its way into B2B and B2E IAM solutions through the "consumerization of IT". KuppingerCole is updating research on CIAM, and in this session we'll consider what we have learned thus far, including trends in authenticator availability and usage, consent and privacy management features, regulatory compliance developments, the integration of consumers' device identities, the challenges of account recovery and linking, and the rising need for identity proofing services.
