For organisations that want to ensure safe, scalable and efficient access to their applications and services, identity is playing a bigger role than ever before. In this session, Mathias Conradt will discuss today’s digital environment and how digital transformation is moving up on the agenda for C-level, and what that means for IAM solutions. Particularly since the bar has been reset when it comes to remote working, online shopping, meeting and socialising. Mathias will explore how organisations have typically - and are now - approaching IAM adoption and implementation, focusing in on aspects such as balancing user experience and security. He will also discuss the key considerations organisations need to consider when building their applications and services to support their business models in the long term while maintaining the trust of their users.