Customer-Centricism in FinTech - Is China Leading the Way?
- TYPE: Combined Session DATE: Thursday, March 02, 2017 TIME: 11:50-12:10
Status quo: Banks are at the center of the FS universe
- the customer needs to move
- even Apps are a destination
- are existing FinTechs really that much better?
- banks and FinTechs need to move
- we need to pick up the customers where they hang around
- where do customers hang around and how to pick them up
Examples from China:
- Solutions from banking
Front-end vs. Back-end
- Customer interface and user experience
- Underlying technologies and interfaces
- Data protection, privacy and regulation
- Is China leading the way?
- Should we follow?
- What is applicable and how?
Log in to download the presentation:
- Registration fee:
- Contact person:
Ms. Bettina Buthmann
+49 211 23 70 77 23
- Mar 01 - 02, 2017 Frankfurt, Germany