Identity Management is not a new term in IT. During recent years, dependency on Information Systems has grown beyond applications just used for corporate processing by introducing collaboration services for business partners, customers and portals for any interested individuals. Thus increased responsibilities of IT Support teams. This becomes particularly challenging in Non-profit sector because IT is not part of core business or direct benefits to the business is limited. Implementation of Identity Management solution bring numerous advantages from reducing overheads in maintaining identities to self-service functionality to end users optimising on waiting time. This session focuses experience in planning and deploying Identity Management solution in an International Non-Profit organisation.
