Session Stream: Digital Identities & CIAM
- TYPE: Track START DATE: Thursday, October 22, 2020 START TIME: 12:30
Date: Thursday, October 22, 2020 Time: 12:30-12:50
Panel: The Use of AI in Customer Relationships
Dr. Zacharias Voulgaris, Data Science Partnership Ltd • Yunus Emrah Bulut, Karlsruhe Institute of Technology (KIT)
AI usage becomes more and more commonplace in enterprise services. The customer services are key to the success of a business. In this panel, we will discuss how enterprises leverage AI to support their customer services and maintain a healthy relationship between their customers.
Date: Thursday, October 22, 2020 Time: 12:50-13:10
Artificial Intelligence for Marketing: Removing Friction between Customers and Enterprises
Pauli Isoaho, AI, Robotics & IoT Senior Expert
Date: Thursday, October 22, 2020 Time: 13:10-13:30
Can AI, Lato Sensu, Comply With the Strict Regulations for Consumers Regarding Privacy ?
Marisa Monteiro Borsboom, Humanity Of Things
Date: Thursday, October 22, 2020 Time: 13:30-13:50
Next Generation Customer Life: A 3 yrs. Chief Customer Officer’s Agenda
Erwan Gaultier, SkewerLab
Date: Thursday, October 22, 2020 Time: 13:50-14:10
Building Your Customer-Centric Business With an Integrated Social CRM
Dr. Olaf Reinhold, Social CRM Research Center e.V.
- Contact person:
Ms. Lauren Zuber
+49 211 23707725
- Oct 20 - 22, 2020