CIAM Innovation & Customer Journey

  •  TYPE: Track    START DATE: Tuesday, October 30, 2018     START TIME: 13:30  
Parent Track



Digital Identity Needs to Get Real

Date: Tuesday, October 30, 2018 Time: 13:30-14:30

Digital Identity Needs to Get Real
Bryn Robinson-Morgan, Moresburg

When we think of digital identity, we often only consider its use for an online interaction.  As customers increasingly become “channel agnostic” - expecting seamless integration however they choose to interact – can rethinking digital identity facilitate greater adoption?

How to Onboard 1 Million Offline Customers in Only 3 Years by Leveraging an Omnichannel CIAM Solution
Karel Roes, Aegon

Key takeaways : - The challenge of identification - Privacy matters in a financial environment - The role of mobile to facilitate micro journeys - How to empower the agents in your business model and leverage CIAM?

The Coming Conversational Revolution

Date: Tuesday, October 30, 2018 Time: 14:30-15:30

The Coming Conversational Revolution
Nathan Shedroff, Seed Vault LTD

Conversational Interfaces will open up new, more natural interactions with all digital services but they come with some exceptional challenges—namely, privacy, data security, loss of governance, and loss of jobs. We need new solutions that don’t repeat the mistakes of the past—ones that are transparent, fair, humane, and return power back to people.

The Data Science Process and How AI Can Benefit It
Dr. Zacharias Voulgaris, Data Science Partnership Ltd

Data science has become a fairly loose term, an umbrella for all data analytics processes. In this talk, we’ll look at the main components of the DS pipeline, in an attempt to clarify what DS is and how it helps deliver value to an organization. Also, since AI’s impact on DS is impossible to ignore, we’ll examine how AI fits in all of this, accelerating parts of the pipeline and bringing about a new generation of DS models. Some resources for further learning will also be...

Amsterdam, Netherlands


Consumer Identity World EUROPE 2018

Registration fee:
€1200.00 $1500.00 S$1920.00 13200.00 kr
Mastercard Visa American Express PayPal
Contact person:

Ms. Lauren Zuber
+49 211 23707725
  • Oct 29 - 31, 2018 Amsterdam, Netherlands