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Leadership Brief

Leadership Brief: Top 3 Initiatives to Improve CX and Customer Journeys - 80293

When it comes to digital marketing, companies of all business sectors try to constantly improve customer experience (CX) and customer journeys. In many cases, there is a single focus on technological topics, such as machine learning or conversational interfaces. But, is technology the key…

Executive View

Executive View: Uniken REL-ID Security Platform - 80045

When it comes to omni-channel and multi-device marketing and commerce, authentication is an important topic. The challenge is to achieve both security and the user experience as part of an integrated customer journey. UNIKEN REL-ID is a security platform that addresses that challenge across…

KCx Talks

Oct 22, 2019: Customer Identities as One of the Most Valuable Assets of a Company

Enjoy an evening with interesting lectures in a relaxed atmosphere together with experts from various fields. Take part in stimulating discussions and enjoy personal fireside chats on current digitalization and identity topics in various industries. Network and discuss with an exclusive…

Blog

Data Privacy & CX

Beyond the new data privacy regulations: how to improve customer understanding and the customer experience? When it comes to state-of-the-art sales and marketing, customer experience (CX) is a highly important topic. Creating and analyzing outstanding customer journeys while considering…

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Register now for KuppingerCole Select and get your free 30-day access to a great selection of KuppingerCole research materials and to live trainings.

Blog

Blog

5G - How Will This Affect Your Organization?

What is it that connects Covent Garden in London, The Roman Baths in Bath and Los Angeles? The answer is 5G mobile communications used by media organizations. On January 29th I attended the 5G Unleashed event at the IET in London. (The IET is the body that provides professional accreditation for Engineers in the UK). At this event there were several presentations describing real world use cases of 5G as well as deep dives into the supporting infrastructure. While 5G is being sold to consumers [...]

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