Personalization

Virtual Event

Customer Technology World 2020

Understanding your customer’s wishes and requirements and mapping them successfully with CIAM processes is the key to a successful online business. At the Customer Technology World you will learn how to create a customer-centric strategy for your digital business.

Executive View

IdentityIQ – SailPoint

IdentityIQ continues to provide organizations with a comprehensive solution to their identity management requirements. With the recent advances in predictive identity management, the tool reduces manual intervention and improves accuracy of user entitlements. The latest release adds cloud…

Executive View

Auth0 Platform

Auth0 provides a flexible platform that can be used for Consumer Identity and Access Management (CIAM), Business-to-Employee (B2E), and Business-to-Business (B2B) use cases. Auth0’s platform solutions are highly customizable to meet a variety of business requirements with a…

Executive View

NRI Secure Technologies: Uni-ID Libra 2.4

Consumer Identity and Access Management (CIAM) is a rapidly growing market that offers a better user experience for the consumer and new challenges for the organization. NRI Secure’s Uni-ID Libra continues to innovate and provide the necessary components of a CIAM solution with a…

Virtual Event

Jul 16, 2020: Customer Identity & Marketing Automation

This virtual event offers a great opportunity to listen to discussions by experts from different industries dealing with CIAM and Marketing automation. Hear more about CIAM use cases for marketing and how to win customer trust by safeguarding their data. Enrich your knowledge to become…

Leadership Brief

Leadership Brief: Beyond Marketing: The Future of Customer Interaction - 80292

Customer interaction is much more than marketing—it comprises all touchpoints during the customer journey. And the borders are becoming more and more blurry as many areas, such as marketing, sales, service, support, and consultancy are part of customer experience (CX). Furthermore,…

Blog

High Assurance MFA Options for Mobile Devices

In recent years much of the focus in the authentication space has been on MFA, mobile devices, and biometrics. Many technical advances have been made which also serve to increase usability and improve consumer experiences. There are a few reasons for this. MFA Multi-factor authentication…

Executive View

Executive View: Onegini Connect - 80168

Onegini provides a compelling no-code cloud-delivered solution for Consumer Identity and Access Management (CIAM) and B2B IAM. Onegini is headquartered in the Netherlands, is expanding across Europe, and has global ambitions. They have expertise in EU regulations such as GDPR, PSD2 and…

Executive View

Executive View: Informatica: Customer 360 - 80290

When optimizing customer centricity and customer engagement, data is an important resource. To ensure an ideal customer experience, various challenges across the customer lifecycle must be solved. Informatica’s Customer 360 solution is designed to manage data across the entire…


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Blog

Blog

5 Key Benefits of Marrying IGA and ITSM

5 Key Benefits of Marrying IGA and ITSM

For today’s companies, IT service management is more than IT support. ITSM is about working behind the scenes to help employees to do the work that drives your business – providing a one-stop shop for service needs, upgrades, improvements, and asset management. If IGA doesn’t play a critical role in your ITSM strategy, it should. We frequently hear from customers who are looking to better align IGA and ITSM, and our conversations with the analyst firm KuppingerCole often [...]

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