Like with all other immature and rapidly developing markets, there often is a significant difference between the expectations customers have when they contract a cloud computing service, and the reality of what they would get as one of many clients through some kind of standard contract. In this session, you will first and foremost learn, that most if not nearly all existing standard contracts from large cloud providers are crap, and how you easily can find out that they are crap, what your risks are if signing such a contract and how a fair deal would look like instead.